Reducing Distrust in Digital Voting Systems

14/01/2026

The team designed an app on reducing distrust among voters in digital and social voting environments. They emphasized creating a simple, transparent app with minimal steps and clear onboarding to foster trust similar to physical voting. Feedback from user testing led to iterative improvements in onboarding, verification, and voting transparency.

About the project

Users expressed significant distrust in digital systems due to data breaches and fears of vote tampering, motivating the focus on trust-building in the app design .

The app design prioritized simplicity with minimal steps, ample white space, and clear, informal language to enhance user comfort and trust .

Onboarding was shortened from multiple pages to a concise introduction after testing showed users skipped lengthy explanations but still needed essential information upfront .

Verification processes were designed to maintain user control and transparency, linking digital verification to physical voting analogies to increase user confidence .

The voting interface included clear titles, explanations, and visual cues about the voting process, deadlines, and results to improve user understanding and transparency .